Refund policy
Arise does not offer voluntary refunds or a money-back guarantee. Please try the free lessons and review the pass details before purchasing.
Before you pay
A pass is a one-time payment processed by Stripe. Checkout shows the final price, currency and access period before you pay. Passes do not renew automatically.
Your rights
This policy does not limit refund rights or other remedies required by applicable law.
Payment errors
For a duplicate charge or another payment error, contact support with your Arise account email and Stripe receipt. Do not send card numbers, UPI PINs or passwords.
If a payment is refunded
A full refund ends the access period bought by that payment. Other passes remain unchanged. A partial refund does not change access.
Contact
Find account recovery, data export and other support options
The support email for account, refund, privacy and deletion requests is being set up and will be listed here. When you write, include the email on your Arise account and, for a payment, your Stripe receipt. Do not send passwords, card numbers or UPI PINs.
Report site issues using Report a bug in the footer. For account requests or refunds, use the support contact above.